To me, the best thing about Homejoy (you know, aside from having someone else doing the cleaning) was the ease and simplicity of booking and use of technology. I booked my cleaning appointment online through their booking system which was very easy to use. On the day of the clean, my cleaner showed up very promptly. The cleaner was young but very sweet and professional. I will admit that I was surprised they only sent one cleaner. (Usually when I have had a cleaning service in the past they would send two people.) I was a little worried if he would get it all done by himself but he asked me to show him around and the areas I wanted to focus on and then he got to work. After only a little while, I felt comfortable with him so I took my two little ones (who are impossible to clean around anyway) and left the house for a bit. When I got back he had finished the second floor and was on to the first floor. I can tell you that my bathroom and my stove never looked so good! That is exactly what I needed since, well, I’m not so good with cleaning bathrooms and stoves to be honest. While he was here he said that his manager might be stopping by to check on him and make sure everything was ok. His manager did swing by and checked to make sure everything was going well. The manager gave me his card and asked if I was happy with the service so far and if everything was going as I hoped. At the end of the cleaning (the cleaner was here for 5.5 hours), the cleaner genuinely seemed concerned that I was happy with his work and asked me several times if I liked it. He was incredibly sweet and very conscientious. I liked that for sure!
One of the great things about Homejoy is that the pricing is very straightforward. It’s pretty affordable at just $20 an hour for one cleaner. Homejoy is bonded and insured and all their cleaners are background checked & extensively tested.
When my cleaning was done, I got a text on my cell phone asking me to rate the service which I rated a 4 out of 5. Then I got a text thanking me for my review and asking me when I would like to book my next cleaning, either as a one time cleaning or regular cleaning. I thought that was definitely cool – right on my phone I could book my follow-up cleaning appointment. How easy is that, right?
Overall, I was pleased with the Homejoy service and really glad I tried it. While I’m not in the position to have regular cleanings at this time, I will definitely consider Homejoy the next time I need a one-off cleaning to get to the things I don’t normally get to (like the stove and super good bathroom cleanings). The other neat thing about Homejoy is that you can request “special” add-on services like laundry. HELLO – can you imagine someone else come do your mountain of laundry for you? Now, THAT’s a service! In addition to laundry service you can get oven cleaning, window cleaning, interior refrigerator cleaning, walls, interior cabinets and more.
And the best thing? They over a 100% satisfaction guarantee so if you’re not 100% satisfied with your cleaning, you can simply inform their client services team within 24 hours of the cleaning and they will return within 1-2 days to re-clean any specific areas that you weren’t happy with the first time.
Have you tried Homejoy yet? What was your experience? To book a cleaning with Homejoy just head online to their online booking page. Let me know how you like them!
Disclosure: I was provided with a complimentary house cleaning valued at $120 for trying out Homejoy house cleaning services. As always, all opinions expressed about somebody else scrubbing your toilets or scouring your stove being completely awesome are our own.